Privacy Policy
Effective date: March 2026
At RB Solutions, we respect your privacy and are committed to protecting your personal data.
This policy explains how we collect, use and safeguard your information when you visit our website or contact us.
Who is responsible for your personal data
RB Solutions AB is the data controller under the EU General Data Protection Regulation (GDPR).
Company registration number: 556870-0024
Visiting address: Torpavallsgatan 11, 416 73 Göteborg, Sweden
Postal address: Södra Gubberogatan 8, 416 63 Göteborg, Sweden
Phone: +46 (0) 730 69 90 60
Email: info@rb-solutions.com
What personal data we collect
We only collect personal data that is necessary for our business.
When you contact us
- Name, company and role
- Email address and phone number
- Message content and any attachments
- Date and history of communication
When you use the website
- IP address and device information (for hosting, security and technical functionality)
- Cookie-related data based on your consent choices
Why we process personal data
We process personal data for the following purposes:
- To respond to enquiries and maintain business communication
Lawful basis: Legitimate interest - To provide offers, agreements and services
Lawful basis: Contract - To comply with legal obligations (e.g. accounting requirements)
Lawful basis: Legal obligation
Contact forms and email handling
Our website uses a contact form (Formidable Forms) in WordPress.
- Messages are sent via SMTP using a domain-based sender address (e.g. noreply@rb-solutions.com)
- Email delivery is handled via WP Mail SMTP Pro
- Form submissions are not stored in the WordPress database and are handled via email only
We use Google reCAPTCHA v3 to protect our forms from spam and abuse. This may involve processing of technical data (such as IP address and user behaviour) by Google.
Cookies and consent
We use cookies to ensure the website functions properly and to manage user consent.
- A cookie consent tool will be implemented to manage user preferences.
- Once implemented, scripts will only be activated after consent.
- Only necessary cookies are currently used
You can:
- Manage or delete cookies in your browser settings
Analytics and tracking
We do not currently use analytics or tracking tools.
If analytics (such as Google Analytics via Google Tag Manager) are introduced in the future, this policy and cookie settings will be updated accordingly.
Third-party services
We use trusted suppliers to operate our website:
- Hosting provider: Oderland (Sweden)
- Website functionality: WordPress plugins (e.g. Formidable Forms, WP Mail SMTP Pro, LiteSpeed Cache)
- Google services such as reCAPTCHA and embedded content (e.g. Google Maps)
Some of these providers may process personal data on our behalf.
Use of Google Fonts
Use of fonts
The font used on this website (Poppins) is hosted locally on our server.
This means no personal data is transferred to third parties in connection with the use of fonts.
Embedded content (Google Maps)
Our website may include embedded content such as Google Maps.
When such content is loaded, Google may process personal data (such as IP address) and set cookies.
Embedded content is only activated after you have given your consent via the cookie banner.
International data transfers
Some suppliers, such as Google, may process personal data outside the EU/EEA.
Where this occurs, we ensure appropriate safeguards are in place, such as:
- EU Standard Contractual Clauses (SCC)
How long we keep personal data
We retain personal data only as long as necessary for the purpose:
- Enquiries and correspondence: up to 12 months after the matter is closed
- Customer-related data: during the contract period and as required thereafter
- Website backups: stored by our hosting provider for up to 365 days
Security
We take appropriate technical and organisational measures to protect personal data.
- Access to data is restricted to authorised personnel
- Technical measures are in place to prevent unauthorised access, loss or misuse
Your rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent where processing is based on consent
To exercise your rights, contact us at: info@rb-solutions.com
You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).
Updates to this policy
We may update this policy as our website evolves or after legal review.
Last updated: March 2026